Richmond Lock Surgery

300 St Margaret’s Road, Twickenham, TW1 1PS

Current time is 21:42 - Sorry, we're closed


Telephone: 020 8892 2543

Fax: 020 8744 3055

Out of Hours: 020 8892 2543

Crisis support

Crisis Support
In the event of an emergency where you have harmed yourself or someone else or you need medical attention, please do not hesitate to contact 999 or go to your nearest hospital’s Accident and emergency department (A&E). The nearest hospital you can go to is:
Kingston hospital
Address: Galsworthy Road, Kingston upon Thames, Surrey KT2 7QB
Tel: 020 8546 7711
West Middlesex University Hospital
Twickenham Road, Isleworth, Middlesex TW7 6AF
Tel: 020 8560 212

Crisis mental health support lines
Are you in a crisis?
If you require support in a mental health crisis, please call 0800 028 8000 (24/7 crisis line) for the mental health Richmond support line, or alternatively contact the following helplines:
Shout: Text “Shout” to 85258 (a free 24/7 text support service)
Samaritans: Call 116 123 (24-hour crisis line)
Kingston Samaritans Office: Call 0208 399 6676 (24-hour crisis line)
CALM (campaign against living miserably) call 0800 58 58 58 (available from 5pm- midnight, 365 days a year)
Require other support?
NHS support: if you require support with your mental health, please do not hesitate to contact your GP during calling hours.
Richmond Wellbeing Service self-refer at or contact RWS on 020 8548 5550
Mind Recovery Hub self –refer based in Twickenham and Kingston which provides evening and weekend support for people in crisis or nearing crisis. Please contact 020 3137 9755 for more details (Opening hours: Mon to Fri 6pm – 10pm, Weekends 2pm – 8pm/10pm
No Panic: 0300 772 9844 10am – 10pm every day (For people experiencing panic or anxiety problems)
Carers in Mind: If you are a carer for someone with a mental health problem and feel you could do with some support, telephone: 020 8940 7384 or email:
Saneline 0300 304 7000 6-11pm weekdays and weekends including Bank Holidays (Practical information, crisis care and emotional support)
Aanchal: Call 0845 451 2547 (24-hour crisis line for Asian women experiencing domestic abuse)
Adults Emergency Duty Social Work Team:
Telephone: 020 8744 2442 Type Talk: 1800 1 020 8744 9414
(A trained Social Worker will speak to you over the phone to assess the situation and decide the best course of action)