Richmond Lock Surgery

300 St Margaret’s Road, Twickenham, TW1 1PS

Current time is 04:50 - Sorry, we're closed


Telephone: 020 8892 2543

Fax: 020 8744 3055

Out of Hours: 020 8892 2543


Extra GP Services on weekends and bank holidays

On weekends and bank holidays from Saturday 18 December until Sunday 28 January, 8am to 8pm, you can call 0333 332 6570 and select option 4  if you need urgent help for a non-life-threatening condition.

GP practices in Richmond will be providing extra appointments on weekends and bank holidays from Saturday 18 December 2021 until Sunday 16 January 2022. When you call the number, you will be assessed by a clinician and offered a suitable appointment or advice if required. This may be a video or face to face appointment.

Outside these hours call 111. 

Don’t forget you can also go to your local pharmacy for non-urgent health advice.

Please only call 999 if you believe there is a life threatening emergency. 


Face to Face Appointments

We are now offering both telephone and face to face appointments with a Doctor and face to face appointments with the nursing team.   Please only book a face to face appointment if you need an examination, if you don’t need an examination please book a telephone appointment.  

Please DO NOT come into the surgery if you have Covid symptoms or if you have been advised to self isolate,  the doctor will be happy to call you and then decide on the best way to proceed.

The doctors have instructed our receptionists to ask you several questions before your appointment.   We appreciate your cooperation by answering these questions .

To make an appointment with the practice please telephone us on 020 8892 2543.

You can also make appointments to see a doctor online via the Practice Online Service.

You can  register for the Practice Online Services by clicking the relevant box on our home page or by visiting: alternatively please ask at reception.

Telephone Consultations

If you wish to speak to a doctor or nurse telephone the surgery and an arrangement will be made to call you back.

Doctors working week:

Dr Penny Sowden:    Monday, Tuesday, Wednesday & Friday

Dr Sophie Harris:  Monday, Tuesday & Thursday

Dr Chanyoung Kang:    Monday, Tuesday, Wednesday & Friday

Dr Adrian Brown:       Monday, Thursday & Friday

Dr Murali Sivanandan:  Tuesday, Wednesday, Thursday & Friday

Dr Lisa Wray: Monday, Wednesday, Thursday & Friday


The days the doctors work are subject to staff holidays and sickness, so may vary from week to week.

Opening Times

  • Monday
    08:00 until 18:30
    Extended opening 07:00-08:00
  • Tuesday
    08:00 until 18:30
  • Wednesday
    08:00 until 18:30
  • Thursday
    08:00 until 18:30
    Extended opening 18:30 to 19:00
  • Friday
    08:00 until 18:30
  • Saturday
  • Sunday