Richmond Lock Surgery

300 St Margaret’s Road, Twickenham, TW1 1PS

Telephone: 020 8892 2543

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ruils-independent living

Ruils is a user-led charity supporting disabled children and adults and people with long term health & mental health conditions to live independently, be part of their community and to live life to the full. We provide information, advice, advocacy, befriending and activities to our clients and their families.

Click on the link for more information https://www.ruils.co.uk/

We deliver a range of holistic, outcome-focused services that remove the barriers to living an independent life. 

Getting the right start
Our children’s services provide parents with information, advice and support to enable them to get their young person with additional need and disabilities the education, community and home support they need to thrive.

  • Family Matters – Hounslow and Richmond,
  • SEND Specialist Advice,
  • FriendBee – SEND Befriending.
  • Bright Futures – SEND Transition Support 

Living Independently 
We offer a range of services that enable people to stay living at home and connected to their community:

  • Direct Payment support in Richmond and Wandsworth,
  • Social Prescribing,
  • Pathways – benefits, housing & social care advice and support,
  • Counselling

Connected with the community
Ruils community and befriending services enable people to engage in accessible, peer led activities in their community. Activities include: community choir, allotment, creative writing, mental health support group, Breathworks & Mindfulness, art groups and theatre workshops.

Community Voice
Our peer led community involvement groups Your Say and the Richmond Transport and Mobility Forum ensure disabled people’s voices are heard and that these views influence local decision-making. Additionally, we collaborate with other organisations to campaign for change on a national level. 

Opening Times

  • Monday
    08:00am to 06:30pm
    Telephone lines open at 08:00 Doors open at 08:15
  • Tuesday
    08:00am to 06:30pm
    Telephone lines open at 08:00 Doors open at 08:15
  • Wednesday
    08:00am to 06:30pm
    Telephone lines open at 08:00 Doors open at 08:15
  • Thursday
    08:00am to 06:30pm
    Telephone lines open at 08:00 Doors open at 08:15
  • Friday
    08:00am to 06:30pm
    Telephone lines open at 08:00 Doors open at 08:15
  • Saturday
    CLOSED
  • Sunday
    CLOSED
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