300 St Margaret’s Road, Twickenham, TW1 1PS
Telephone: 020 8892 2543
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We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients (between 18-75 years) to the most appropriate healthcare professional, which may be a GP or a pharmacist.
If your symptoms could be resolved by a booked consultation with the pharmacist instead of the GP, you will be referred to one of our local pharmacies by our receptionists. The local pharmacist will then contact you to book an appointment with them, which will most likely be on the same day.
We think this is a good thing. The local pharmacists are highly trained and skilled clinicians experienced in treating minor illnesses. This will also help us to free up GP appointments for people with more complex health needs and ensure that everyone gets treated at the right time, by the right healthcare professional.
We are keen to hear what you think and will be listening to your comments and feedback about your experience of using this service.